Does your site need support?

We now offer HCL installs:

   Available with any package
   Our staff will install it for you
   Instantly answer questions
   Generate more sales!

And best of all you can have your entire sales or support staff online as much as you want, they don't even have to be in an office, anywhere with an internet connection will do! Plus it comes with a trouble ticket system!

Learn More

Are you new to hosting or do you need help with your web presence?

Our managed hosting plans will give you an account executive to work with to help you get what you want out of your website, our managed accounts feature:

   Free domain for life of hosting
   One on one help and support
   Free HCL Installation

Read more

Turnkey websites now available!

Websites ready to go, fully functional and completely automated, get yourself an internet business today, get setup in hours, includes free domain and hosting on most purchases.

Check them out!

   SUPPORT SECTION

What type of help are you looking for?

         Most of our customers find that our FAQ answers most of thier questions, please review our FAQ Section to see if your question is already answered.

         Our help desk is the best place to get quick answers to any questions, to visit our help desk and possibly talk to a live service or sales representative click here.

          If you are a current customer please open a ticket for support inside of your control panel located at http://yourdomain.com:2222 for Direct Admin (most accounts) and https://yourdomain.com:8443 for Plesk and http://yourdomain.com:2082 for cPanel. If you forgot your login and password for your control panel please open a help desk ticket or contact a live support representative and let us know so we can get it reset and send it to your email associated with your account right away.

         If you are a customer and have a managed hosting plan you can contact your account executive directly 24 hours a day 7 days a week for help.

         If you have a hosting account with us and would like to cancel your rebilling simply click here.

         If you are looking for help with a control panel you are using on our servers please review the manuals below
DirectAdmin
Plesk
cPanel

         If you are emailing one of our clients and being rejected by our server spam filter and cannot figure out why please contact the client directly if you have the ability to, this way they can add you as a safe sender, otherwise if you still need help click here and we can help you. If you are a current client and have our spam filtering system enabled and need help please click here

        If you are having problems with a template that you purchased on our site, or if you have questions regarding templates please check out our template help section below. Please remember our template help specialists are eager to answer your questions regarding templates only.

Template Support Section

        If you have questions regarding a bill please use our help desk to contact our billing department

        If you are having a problem with email spam from our servers or one of our clients please visit our help desk and contact our abuse department.

If you have any other questions, comments or suggestions? Please visit our help desk here for quick answers